Cancellation and Refund Policy

This policy applies when paid packages or services are enabled for organizations.

Before payment

The price, duration, limits and stated taxes or charges are shown before an order is completed. Job seekers are not charged to apply.

Cancellation

A cancellation may be requested before package activation or service delivery begins. After activation, any unused portion, work already performed and mandatory consumer rights are reviewed under the accepted offer and applicable law.

Unavailable service

If a paid service cannot be delivered because of a platform error, an appropriate remedy may include re-performance, account credit or refund, depending on the case and payment method.

How to request

Email info@noqtetwasl.com from the account address with the transaction reference and reason. Never send card details by email.

This policy becomes commercially operative only after packages, payment method and final commercial terms are approved.